HomeCommerce Policy

Commerce Policy

Product and Service Descriptions

Each service we offer will have a comprehensive description that includes scope, deliverables, timelines, and any relevant details. For example, for website design services, we will include details about the design process, technologies used, and maintenance options. We will also provide case studies and examples of previous work to set clear expectations.

Pricing and Currency

All service prices will be clearly displayed with the associated currency. We will explicitly state the currency (e.g., USD, EUR) alongside the price to avoid any confusion. Pricing structures for custom projects, hourly rates, and package deals will be detailed.

Contact Information

We provide multiple ways for clients to reach us, including an email address, phone number, and live chat option. This information is prominently displayed on our contact page and in the website footer. Additionally, a contact form will be available for initial inquiries.

Fulfillment Policies

Refund Policy

Refunds for services are handled on a case-by-case basis. For retainer-based services, unused hours may be refundable. Custom projects may have specific terms outlined in the service agreement.

Delivery Policy

Services will be delivered according to the timeline specified in the project agreement. Clients will receive regular updates and deliverables at each project milestone.

Return Policy

As we provide custom services, returns are not applicable. However, we offer revisions and satisfaction guarantees as outlined in our service agreements.

Cancellation Policy

Clients can cancel services up to 24 hours before the scheduled start time without penalty. For ongoing services, a 30-day notice period is required for cancellation.

Restrictions

Any restrictions on our services, such as geographical limitations or industry-specific constraints, will be clearly disclosed in the service description.

Privacy Policy

Our privacy policy outlines how we collect, use, and protect client data. This includes information on data storage, third-party sharing, and client rights regarding their personal information.

Physical Address

Our physical business address is displayed on the contact page to enhance credibility:

Copurpose LLC
1326  New Seneca Tpke. Skaneateles, NY 13152

Promotions and Discounts

All promotional offers, discounts, and trial periods will have clear terms and conditions. This information will be visible where clients sign up for promotions or use discount codes. For example, introductory offers on new service packages will include specific terms on the duration and scope of the promotion.

Security and PCI Compliance

Our website complies with PCI standards. Payment information is securely handled through HTTPS and industry-standard encryption. We prominently display compliance badges to reassure clients. Detailed information on our payment processing and security measures will be available on the payment page.

Accepted Payment Methods

We display logos of all accepted credit cards and payment methods (e.g., Visa, MasterCard, American Express, PayPal) at the checkout page to inform clients of their options. We also offer invoicing for larger projects with agreed-upon payment schedules.

Based in Central New York, Copurpose is a marketing, brand + strategy firm.

© 2024 Copurpose, LLC.  All Rights Reserved. Privacy Policy. Commerce Policy.

Copurpose Marketing, Brand + Strategy

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